Your Information. Your Trust. Our Responsibility.
ONWAY INSURANCE respects your privacy and is committed to handling personal information responsibly and transparently.
Introduction
Welcome to ONWAY INSURANCE. This Privacy Policy explains how we may collect, use, store and protect information when you visit our website, submit an enquiry or communicate with our team.
By using our website, you acknowledge that you have read this policy. Where consent is required by applicable law, we will seek it appropriately.
Information We Collect
Depending on the services you request, we may collect the following information:
Personal Details
Name and other details you choose to provide.
Contact Details
Mobile number, email address and contact preferences.
Insurance Details
Vehicle or insurance-related details required for your enquiry.
Technical Information
Browser, device and website usage information where collected.
We only request information relevant to the enquiry or service being discussed. Please do not submit passwords, OTPs or unnecessary sensitive information through general enquiry forms.
How We Use Your Information
Information provided by you may be used for:
- Responding to your questions and enquiries.
- Providing information about insurance options.
- Contacting you regarding a request you have submitted.
- Coordinating with relevant authorised insurance partners, where applicable.
- Improving website functionality and customer experience.
- Meeting applicable legal and regulatory requirements.
We will not use your contact information for unrelated promotional communication without an appropriate legal basis or consent where required.
Data Security
We take reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse or disclosure.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure. We work to maintain appropriate safeguards according to the nature of the information handled.
Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request information about personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of information where legally permitted.
- Withdraw consent where processing is based on consent.
- Raise a privacy-related concern or grievance.
To exercise an applicable right, contact us using the details provided below.
Third-Party Websites and Services
Our website may contain links to external websites or services. These websites operate under their own privacy policies and practices.
We encourage you to review their privacy policies before sharing your personal information with them.
Children's Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate consent or other lawful basis. If you believe a child has provided personal information improperly, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services or applicable legal requirements.
Any revised version will be published on this page with an updated revision date.
Contact Us About Privacy
If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact ONWAY INSURANCE.
Your Protection, Our Priority.
Thank you for trusting us with your enquiries.